Friday, July 03, 2009 You are here: HOME
Cruise operators to accommodate last-minute bookings thanks to Fidelio Cruise’s ResOnline system - Tuesday, May 12, 2009

The FC ResOnline system has been designed specifically to facilitate automatic data transfer from shore-side reservation systems to onboard users up to a short time before sailing.

“The ability to sell tickets and update passenger information close to the time of sailing is a key objective of many cruise lines,” says Fidelio Cruise President Tony Heuer, “and our new ResOnline software does just that. Now operators can continue to sell cruises and onboard services right up to few minutes before their ship sails.” 

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Fidelio Cruise Meal Count yields significant efficiency gains - Friday, March 27, 2009

Early feedback from Holland America Line’s cruise ship ms Oosterdam confirms substantial productivity improvements arising from the installation of Fidelio Cruise’s new Meal Count software. The system has been in operation in the ship’s galleys and restaurants since the end of 2008 and, over the last months, has already improved efficiency, raised service levels, and cut waste.

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Seatrade Europe 2009
 

IT Solutions for the Global Cruise Industry

Fidelio Cruise Software GmbH leads the market in the design, installation and support of IT systems for effective passenger and crew handling and optimised inventory control in the cruise ship industry. Fidelio Cruise has developed cutting edge software heralding a new era in cruise ship operating efficiency since it was established in 1995. read more...

Today Fidelio Cruise's software is in constant operation aboard more than 200 vessels managed by 40 cruise lines. The Company's real-time support network is available globally every day of the year.

 
Meal Count System
FC Meal Count System – new software to raise galley efficiency
 

The Meal Count System provides a real-time overview of a cruise ship’s catering operations, with a display in the galley showing the current inventory of prepared meals, the quantity ordered, the number of meals already prepared or awaiting preparation, and details of any special orders. The new online software, integrated with Micros points-of-sale, operates from a master terminal in the ship's galley and generates visual and audio warnings when stocks run low or are insufficient to meet orders in hand.  read more...

Check-in

Check out your Check-in performance and avoid hold-ups with FC Queue Analysis system!

   

How many seconds does it take to check documents? How long do guests stand in line? How quickly do check-in personnel enter necessary data? Where are the hold-ups? All these questions, and more besides, are now easily answered thanks to new Queue Analysis software from Fidelio Cruise. The tool has been designed  read more...

 

MMSMobile
Spot-checks and process inventories at quay-side trough Fidelio Cruise’s MMSMobile

Fidelio Cruise’s Materials Management System (MMS) will have its functionality significantly enhanced with the introduction of hand-held mobile inventory control devices. The new MMSMobile units, which will operate remotely on the quay side, in main stores and at points of consumption on board, will improve the flexibility and efficiency of stock control and inventory management. read more...

     “We are here to make cruise IT more effective”

                                                        Antonius Heuer, Fidelio Cruise President 

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