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New FC Retail-POS supports revenue generation on board - Sunday, January 24, 2010

Fidelio Cruise’s Retail-POS system has been specially designed to support the dynamic and challenging sector of shipboard retail operations. The new software is flexible and easy to configure, and is fully integrated with purchasing and inventory systems, allowing automatic stock deduction and full inventory monitoring in real time, by both ship-and shore-based personnel.

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Fidelio Cruise’s off-line check-in functionality eliminates the risk of embarkation delays - Friday, October 02, 2009

Refinements to Fidelio Cruise’s Check-in Module now guarantee that fast and effective passenger handling can continue during embarkation even if the computer connection between ship and shore is lost for some reason. This off-line functionality enables check-in personnel to continue the embarkation process uninterrupted and without having to resort to time-consuming manual procedures risking the possible loss of data. 

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Tel:  49 (40) 39900 163
Fax: 49 (40) 39900 164

 

 

Fidelio Cruise supports its clients on an ongoing basis. It offers a 24/7/365 Support Service from its offices in Hamburg and Fort Lauderdale.

The Company regards its relationship with customers as a partnership. Its obligation to ensure that state-of-the-art IT systems maximise their potential in raising efficiency and ultimately profitability is paramount.

Team members have been hand-picked for their experience in IT, their ability to communicate clearly and concisely and their knowledge of cruise ship operation at a practical level.

 

The Fidelio Cruise Support team undertakes to ensure:

- New systems are properly installed;

- Cruise personnel are given appropriate training;

- Any subsequent issues are resolved as quickly as possible;

- The full functionality of IT systems is clearly understood.

 

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